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The bench strength at top Indian outsourcers has nearly halved of late, with higher utilisation and generative artificial intelligence (GenAI) driving efficiency in the $254-billion IT industry. Bench strength in the IT industry means full-time employees who are not assigned any active project.
India Business News: The reduction in bench strength at top Indian outsourcing firms, amidst the industry's toughest business cycle, is driving higher utilization rates an
The mandate fulfilment or conversion rate in India's IT services sector has dropped to an all-time rate, marking a significant decline from pre-pandemic levels in FY20. While demand is rebounding, particularly for specialized fields like Artificial Intelligence and cybersecurity, the hiring process has become more rigorous, leading to prolonged recruitment timelines. IT services hiring likely to stay muted till September.