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8x8 enhances experience communications as a service suite - Vimarsana News

8x8 enhances experience communications as a service suite

Published: January 26, 2024

XCaaS platform to now include capabilities such as AI-generated post-meeting smart summaries and action items, omnichannel experiences, global workforce support, and deeper technology partner integrations.

Source: computerweekly.com
Related Topics:
Hunter MiddletonContact CentreSupervisor WorkspaceMicrosoft DynamicsControl Panel
iTWire - NICE CXone Summer 2023 release unlocks new levels of openness and flexibility to deliver CX at scale - Vimarsana News

iTWire - NICE CXone Summer 2023 release unlocks new levels of openness and flexibility to deliver CX at scale

Published: September 25, 2023

COMPANY NEWS: New Microsoft Azure support, Integration Hub, and supervisor capabilities, powered by Enlighten’s purpose-built artificial intelligence...

Source: itwire.com
Related Topics:
Barry CooperOmer MinkaraIntegration HubSupervisor WorkspaceMicrosoft AzureTechnology NewsEch NewsEchnology TrendsEchnology JobsEch JobsIgital NewsIgital JobsArt NewsT JobsElecommunications NewsElecoms NewsElecommunications JobsElecoms JobsOpen SourceBusiness TechnologyEnterprise SolutionsRint SolutonsArdware And StorageUsiness SoftwareBig Data