Detailed text transcripts for TV channel - CNN - 20161128:02:42:00
>> anthony: what's the hardest part for the customers? what's the hardest thing to convince your customers? >> felipe: here? they -- they don't like to pay. >> galastro: yeah. >> anthony: they don't want to pay? >> galastro: they don't want to pay. they don't want to pay for a -- >> felipe: they want to have world-class service, world-class food. >> boy: they don't like to spend that much money here. they spend a lot of money in rio and san paulo. >> anthony: give it a french name and they'll -- pay. [ group laughs ] >> galastro: exactly. exactly. if you have a typical airline credit card, you...