How doctors can have successful crucial conversations
Years of medical education can't fully prepare physicians for crucial conversations, but mastering them is essential, whether discussing patient diagnoses or complications.
Source: kevinmd.com
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How to Address Repeated Bad Behavior
Usually, we find that beneath the surface of persistent problems lies a host of unresolved issues. If we’re not talking about the right issue or the root of the issue, the problem will remain unresolved and may even get worse.
Source: td.org