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Closer to an hour. we would see passengers walking up to the stopped elevators after this walk. one woman told me her plane was equipped with stairs brought down, passengers then walking across the ramp of the tarmac and into the airport. another flight there, i was told they actually manually pushed the jet bridge -- i should say airport workers manually pushed a jet bridge to the plane to deplane. that continues to be one of the priorities at this airport, to get the people who are still sitting on planes off of their planes onto solid ground and then hopefully out of this airport. but this ...

You an you crew, hundreds of people over there on the side of airport. duane is with me, i understand you're at the ticketing kocount what's going on? >> well, some of us are huddled in a back supply closet. we were all here in terminal 2 at delta when the shooting started and everybody just sk t scattered. it was mass hysteria and i was next in line to check my bag. i jumped over the counter once i realized it was shooting, and i asked her where the exit was, where do we get out, and she was just frozen and so i kept trying to get her to help us to safety and then there was like this door and...