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>> they don't deliver consumer products. >> consumer product. you say in here that's normally done in a small circle. you try one state and you see how that works and then you start to expand it out over time. >> no one does the complicated software delivery all at once. whoever created the software that's running the control room here tested it first before they brought it, you know, to msnbc and nbc and said here, use this in every studio. no one does that. they did that. >> what about -- this is a goth that operates this giant thing called social security, medicare, millions and millions of...

Negative party. they have no constructive solutions to talk about. the ones they do talk about are half crazy most of the time. and so they're not really -- you don't take them seriously. this bill that they passed, today, was a joke. all it did was gut the health insurance. they might as well have just passed for the 47th time a bill about abolishing obama care. they're not serious people. some of them are serious people. they don't behave as if they're serious people and the american people know it. so we're in this on our own to fix it. it ought to be fixed. this tech problem is not anythin...

>> i think this has -- the president has to think, how am i running this white house if i didn't get this information? i mean, congressional democrats are furious at this white house. they have been warning the white house that they better be ready for this rollout on the website. the enrollment, all that kind of stuff. obviously, senator max baucus said months ago he that it was going to be a train wreck, and it has become a train wreck. 2014, the election landscape has dramatically changed over the last month from the shutdown where republican s clearly took the blame, polls show. now we're ...

Heather: chief white house correspondent ed henry will be at today's briefing and he joins us live from the white house. seems the president is trying to sell the law but not so much the delivery. >> reporter: that's right. he is making clear that he thinks this is still a great product in the long run and it is going to bring along millions of people who don't have insurance right now but he did candidly say yesterday, the president, that mistakes have been made and they will have to be fixed. they have sort of redesigned the website but are there much bigger problems than a freshening up wil...

Now we have to implement it. implementation for six months to now we have to deliver care. a year. now we have to get people signed i got a call from somebody at the white house who absolutely into programs. those things are much harder to do than just setting up a bludgeoned me over it. i said look, you can't do this, website. the kind of website that got set yes it is true, it is not a up for obamacare, they get set website, i understand that, but up every single day. it is a portal to get through to it happens all the time in this country. get insurance. that should be the easy part. here's...