Detailed text transcripts for TV channel - MSNBC - 20150329:11:35:00
Bunch of things. like utilizing technology for online booking 24/7 and greeting customers differently when they walk in the door. >> you're walking by the store, you'll get a notification that there's an appointment would you like to fit in there's an open slot. that same technology seussed on the technician side that allows them to remember what nail polish was that this customer used the last time. or exactly how it was that they liked their nails done. these are all strategies that i think any good business owner would employ. they may do it on a notebook. we think if we systematize it acro...