Capgemini: White Papers, Case Studies, and Products
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Atos and Flytxt deliver customer engagement solution MUSCAT, February 10, 2021 Ooredoo is one of the leading telecommunications operators serving over 3.0 million satisfied customers across the sultanate. Atos and Flytxt implemented a unique Customer Value Management (CVM) solution supporting Ooredoo's vision to accelerate its digital agenda with data analytics, cognitive computing, deep learning, and intelligent automation to enhance digital engagement and better address its customers through targeted omnichannel marketing. In particular, Atos delivered a real-time data-drive...