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The Australian Communications and Media Authority (ACMA) has legislated new industry rules that will require telcos to do more to support customers ex...
The ACMA has outlined new standards that Australian telcos will need to adhere to with their financial hardship policies.
The Australian Communications Media Authority sent a warning to internet service provider SpinTel after it incorrectly used the term ‘unlimited’ in it...
Helping the sector meet Telecommunications Consumer Protection Code obligations.
Today’s $50 million fine against Telstra for unconscionable conduct sends a clear message to the industry that mis-selling will not be tolerated. The...