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Detailed text transcripts for TV channel - CNN - 20101230:06:04:00

potentially millions of dollars per flight, critics say the airlines simply grounded them leaving passengers stuck in the terminal instead of on the airplane. meantime, the department of transportation is taking a hard look at what happened this weekend and will post its findings so consumers make informed decisions in future weather emergencies. buff the department insists telling airlines how to schedule flights is not its job. of course passengers still trapped at the airport aren't interested in excuses, they just want to get where they're going and maybe an apology from someone. anyone in charge. cathay pacific, the international carrier was quick to offer one, in a statement, we are particularly sorry for the great inconvenience that more than 1100 passengers have suffered throughout their long wait inside our aircraft on the tarmac. and what about an apology for passengers stranded by our airlines here at home? in airports across the country tonight, thousands are still waiting and waiting and waiting. earlier i spoke with michael

Passengers , Response , American-airlines , Airplane , Department-of-transportation , Look , Millions , Critics , Terminal , Job , Flights , Consumers

Detailed text transcripts for TV channel - CNN - 20101230:04:04:00

they say the aviation system is working just fine given the circumstances. >> the aviation system is not broken at all. we had the severe weather situation in the northeast united states. >> others say thousands of flights may have been canceled prematurely all because of the new airline's passenger bill of rights. it fines airlines if domestic flights not international flights are kept waiting on the tarmac for more than three hours. this was the first big test of the tarmac wait rule since it went into effect in april and rather than risk those fines, potentially millions of dollars per flight, critics say the airlines simply grounded them leaving passengers stuck in the terminal instead of on the airplane. meantime, the department of transportation is taking a hard look at what happened this weekend and will post its findings so consumers make informed decisions in future weather emergencies. but the department insists telling airlines how to schedule flights is not its job. of course passengers still trapped at the airport aren't interested in excuses, they just

All , Situation , Weather , Circumstances , Aviation-system , Thousands , American , Others , American-airlines , Flights , Rights , Tarmac

Detailed text transcripts for TV channel - CNN - 20101230:07:04:00

>> the aviation system is not broken at all. we had the severe weather situation in the northeast united states. >> others say thousands of flights may have been canceled prematurely all because of the new airline's passenger bill of rights. it fines airlines if domestic flights not international flights are kept waiting on the tarmac for more than three hours. this was the first big test of the tarmac wait rule since it went into effect in april and rather than risk those fines, potentially millions of dollars per flight, critics say the airlines simply grounded them leaving passengers stuck in the terminal instead of on the airplane. meantime, the department of transportation is taking a hard look at what happened this weekend and will post its findings so consumers make informed decisions in future weather emergencies. but the department insists telling airlines how to schedule flights is not its job. of course passengers still trapped at the airport aren't interested in excuses, they just want to get where they're going and maybe an apology from someone.

Flights , All , Rights , Weather , Situation , Airline , Passenger-bill , Aviation-system , Thousands , American , Others , Tarmac

Detailed text transcripts for TV channel - CNN - 20101230:03:04:00

Detailed text transcripts for TV channel - CNN - 20101230:03:04:00
vimarsana.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from vimarsana.com Daily Mail and Mail on Sunday newspapers.

Flight , Passengers , American-airlines , Look-at-life-a , Airplane , Consumers , Department-of-transportation , Millions , Terminal , Weekend , Critics , Findings

Detailed text transcripts for TV channel - KGO - 20101230:11:34:00

all the city streets will be cleared of snow this morning. >> we'll see. thousands of travelers are still stranded far from their destinations this morning. days after the blizzard. some would-be passengers could end up welcoming in the new year right there in the airport. as chris bury reports, there is now growing concern over how the airlines are responding to the ongoing crisis. >> reporter: the unthinkable happened again. passengers stuck overnight on the tarmac at new york's kennedy airport. this time, at least four international flights unable to find open gates, passengers trapped within sight of the terminal for up to nine hours. >> i feel like there could have been all these things that could be done instead of keeping you waiting. >> reporter: we caught up with frustrated flyers. >> what do you think her answer was? all sold out. >> i bet. >> reporter: could they finally find flights? >> it's been extremely frustrating, chaotic, and headache-inducing to travel during christmas this year. >> reporter: we found melissa stranded at o'hare, trying to

Passengers , Rain-and-snow , Big-blizzard , Miami-airport , Travelers , Thousands , City-streets , Destinations , Chris-bury , Reporter , Upstate-new-york , American-airlines

Detailed text transcripts for TV channel - CNN - 20101229:13:00:00

>> god to see you. >> i'm kiran chetry. we have a lot to talk about this morning. >> cold feet, wet socks. >> people saying it's simply torture on the tarmac this morning for people at jfk. hundreds of passengers forced to spend up to 11 hours stranded on planes after long overseas flights into jfk. once they make it inside the terminal, they're describing it as pure chaos. thousands of people trying to find a way home this morning. >> across the northeast, complaints are piling up as high as the snow drifts in brooklyn, new york. this video tells the story. streets are still unplowed three days after the storm and mayor bloomberg under fire for his city's response. in southern california, residents still trying to dig out after last week's flooding. five homes destroyed. 75 others damaged and there's a projected price tag of more than $17 million. the worse part may not be over yet. predicting more rain is on the way. >> we all know new yorkers are a tough breed but the blizzard of

People , Lot , Passengers , Tarmac , Jfk-airport , Cold-feet , Hundreds , God , Kiran-chetry , Long-way-to-go , Flights , Thousands

Detailed text transcripts for TV channel - CNN - 20101229:10:01:00

the tarmac for hours on end. it's every travelers worst nightmare. no food, no water, screaming babies and frustrated passengers breaking down in tears. not just on one flight, but four. all at new york's john f. kennedy international airport. all without gates to let their passengers off the plane. two flights one stranded for a punishing 11 hours. a british airways flight, stranded seven hours and an air aeromexico flight stuck. no one seems to know but everyone is pointing fingers. the port authority overseas kennedy which is a major hub for air travelers from around the country and around the world. the port authority claims the airlines are to blame, quote, the reason for the delay is because the airlines brought in the planes without checking with terminal operations to see if there was a place to put them. it is an airline's responsibility to contact the terminal before bringing in flights and they did not.

Passengers , Flight , Tarmac , Water , Food , Travelers , Nightmare , Johnf-kennedy-international-airport , Tears , Babies , New-york , One

Detailed text transcripts for TV channel - CNN - 20101229:14:04:00

domestic and international, is run privately. and so, there's a lot of finger pointing all the way around here to tell people to get on the ball and get things moving and clearly the spokesman acknowledges that more meetings are required. a master meeting sort to speak of everyone involved here. probably an alphabet soup of group of people to talk about correcting a problem because, obviously, it still exists. now, alina, there's a bright spot. we spent sometime in the terminal a little while ago and finding that now some of the airlines that are coming in, the passengers we have been speaking with said once they landed there's virtually no delay. they're coming in getting the bags, coming the terminal an moving on but this problem clearly at least in the overnight hours does not appear to be solved any time soon. certainly not since last night. not since all day yesterday. >> well, boggles the mind, susan. not like new york city hasn't

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Detailed text transcripts for TV channel - CNN - 20101229:04:03:00

stranded for a punishing 11 hours. a british airways flight, stranded seven hours and an air aeromexico flight stuck for six hours. why? no one seems to know but everyone is pointing fingers. the port authority overseas kennedy which is a major hub for air travelers from around the country and around the world. the port authority claims the airlines are to blame, quote, the reason for the delay is because the airlines brought in the planes without checking with terminal operations to see if there was a place to put them. it is an airline's responsibility to contact the terminal before bringing in flights and they did not. but cathay pacific isn't buying it. its spokesperson says the airline's intention was to, quote, get passengers as quickly to new york as possible and we anticipated having gate space available. so if it's not the airport's fault, who is it? try u.s. customs, noting each of the stranded planes was an international flight, the port authority suggests on the midnight shift there may have

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Detailed text transcripts for TV channel - CNN - 20101229:23:03:00

yeah, it could be improved, but when you have a huge snowstorm like this, the way to improve it is to stay home. >> reporter: more than 10,000 flights have been canceled since last weekend and experts believe in some cases the airlines didn't want to gamble that the weather would put them at risk of being fined under the passenger bill of rights, for keeping domestic flights waiting on the tarmac for more than three hours. >> the fines are extremely high, and $27,500 per passenger delayed more than three hours and it means with a flight for 200 passengers maybe over $5 million per airplane, per occurrence. >> reporter: in this storm it was international flights that found themselves in limbo, away from the terminal, unable to unload. the passenger bill of rights doesn't apply to them. >> ultimately, i blame the department of transportation for not including international flights in the rule. they got shnookered by those lobbying for the international carriers saying, oh, no, it is

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