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Washington state absolutely could not believe that this guy from washington state has been brought to d.c. to work at the e.p.a. this was the headline in the seattle times. quote, trump's e.p.a. pick bumbles from washington state onto national stage. calling its, quote, an incredible tale of failing up. in an incredible tale of failing up, this former washington state senator is now off to help president trump oversee the nation's 15,000 employee environmental agency. what could possibly go wrong? calling the appointment a, quote, textbook case of party patronage cronyism. "the seattle times" ...

David dao now infamously forced to give up his seat and dragged off the plane. the company's responses seem a textbook case in how not to hand a corporate crisis. munoz due to earn $14 million this year might lose a half million dollar bonus based on quote/unquotes customer satisfaction but is that enough? joining me now, one of the ceos who met with president trump at a white house summit this week, america's well i would have said america's best-known ceo, jack welch, the legendary former ceo of ge, you've been dethroned you were the best known ceo for all the right reasons. mr. munoz is now...

I evoked lanny davis' name. his books include "truth to tell tell it early tell it all tell it yourself notes from my white house education" he knows where he speaks his clients include martha stewart, penn state, former senator trent lott, the washington red kins and a slough of others. i invoked your names and said this is not out of lanny's playbook. >> thanks for the plug, firstful all and secondly, i would like to make full disclosure that michael smerconish has never called me for advice so he's doing well so far. >> not yet. >> i would like to start -- >> talk to me about united. anothe...

This is not out of lanny's playbook. >> thanks for the plug, first of all and secondly, i would like to make full disclosure that michael smerconish has never called me for advice so he's doing well so far. >> not yet. [ laughter ] >> i would like to start -- >> talk to me about united. another full disclosure, i reached out to the pr department at united and asked them for some advice and perspective so that i could figure out whether or not they should be the textbook case of how to do everything wrong. i knew there was something that i should know from them to explain. and i was unfortunate...

Conclusion. how much are they seeking, also what are dr. dao's injuries, what are the extent of his injuries? we've not had a good clear picture of that. heard rumors but nothing definitive, looking for all of that and i think it's highly unlikely at this point given this pr debacle that united airlines would ever go to court. it seems much more likely they're going to settle. the question is going to be all right, how mis this goi t cost them. they've already lost hundreds of millions of dollars in their stock market valuation alone. take a look at the cover of "pr" magazine. they had just na...