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It's understood that 150,000 social grant beneficiaries did not receive their SASSA grant payments in January. The agency has blamed the latest payment glitch on verification delays.
The human rights organisation's Thandi Henkerman said that more than 150,000 child grant and old age grant beneficiaries had not been paid in January.
The human rights organisation expressed disappointment in government's address of the grant payment system's glitches on Thursday, saying there was no outline of any plan to prevent it from recurring.
The human rights organisation said that government should address 'systemic flaws' of the grant payment system and not dismiss the 'crisis' as a technical glitch.
The technical glitch on Postbank’s payment system left thousands of pensioners across the country without their grants on Tuesday and Wednesday.