CNN CNN Newsroom With Carol Costello December 19, 2014 15:42:00
Problems. >> reporter: as thousands attempted to flee downtown sydney during the hostage crisis, uber found itself in the headlines again, not for good reason. as car demands surged, the service used in more than 250 cities around the world charged passengers four times the normal rate with uber's controversial surge pricing. the company soon apologized and began offering free rides but the damage was done. it's the latest string of mishaps who went from a no name company to an international juggernaut has led to a series of troubling issues. everything from price gouging and privacy invasion ...