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The customer expressed his frustration, explaining that he had purchased the TV with the intention of watching the ICC World Cup 2023 on a big screen, and this situation had become a significant source of stress for him. Despite many efforts, even after two weeks, his return request remained unprocessed.
He was eagerly waiting for the Big Billion Days sale to buy a Sony TV so that he could enjoy the ongoing ICC Men's ODI World Cup on a big screen.
A recent incident involving a customer buying a TV from Flipkart highlights the issue of unexpected surprises in online shopping. The customer purchased a Sony TV but found a Thomson TV inside the box, without any accessories. Despite filing a complaint, the issue remains unresolved, causing frustration for the customer. The incident raises concerns about the delivery and customer service of online platforms. This comes amidst Flipkart's Big Billion sales event, where not all customers had a satisfactory experience.
A Flipkart customer claims he received a Thomson television set instead of the Sony TV he ordered from Flipkart.
The company has also announced an investment of Rs 200 crore for a washing machine plant in India.