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PHOTO: DESIGNECOLOGIST “I hate computers, I just like solving problems,” David Paul said with a laugh. "I’m the Director of the IT Service Desk at TRC (a Nexthink client), but the name of my department may need to change because that’s only one of the things we do. We also manage the system lifecycle and user lifecycle." Throughout his career, Paul has identified with a quote he had on his desk in the '90s: IT exists for the company, the company doesn’t exist for IT. “Our CIO had everyone put up a sign at their desk with that saying, and I’ve always loved i...

PHOTO: Dylan Ferreira Tim Flower has some advice for IT leaders managing the digital workplace: Watch out for “in your ear.” It’s a reference to a scene in the movie "Field of Dreams" in which Shoeless Joe Jackson tells rookie Archie Graham to be ready for anything on the next pitch. Shoeless Joe Jackson: The last two have been high and tight, so where do you think the next one's gonna be? Archie Graham: Well, either low and away … or in my ear. Shoeless Joe: He's not gonna want to load the bases, so look for low and away. But watch out for in your ear.