Live Breaking News & Updates on Time Interaction Guidance

Stay updated with breaking news from Time interaction guidance. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

No Jitter Roll: Collaboration Device, UCC Platform, CX AI Updates


Image: Chaay tee - stock.adobe.com
This week we share announcements around desktop and room-based collaboration devices; UCC, contact center, and videoconferencing platform updates; and an acquisition.
 
Avaya Upgrades Device Portfolio
Avaya this week unveiled a redesign for its Vantage K155 desktop collaboration device, as well as a conference phone and huddle room cameras. Details are as follow:
 
Vantage K155 – With an eye on work-from-home employees, Avaya has redesigned this device with a horizontal touchscreen and physical keypad to complement its use with the company’s Spaces workstream collaboration platform. In addition, the device features a high-definition (HD) camera, wideband audio, a wireless connection, and a new capability that allows for content, meeting participants, or both to shift to a larger screen based on meeting dynamics, Avaya said. As is new for two out of three Vantage devices (K155 and K175), the K155 offers an integration ....

Todd Carothers , Avaya Omnisound , Brian Beutler , Google Dialogflow , Service Analytics , Contact Center , Google Play , Apple App , Amazon Alexa , Microsoft Teams , Teams Integration , Direct Routing , Toconnect Basic , Microsoft Outlook , Googleg Suite , Google Workspace , Toconnect Standard Plus , Visual Dial Plan Editor , Lastpass Teams , Basic Events , Gotowebinar Lite , Toconnect Premium Plus , Contact Boosts , Time Interaction Guidance , Agent Hub , Facebook Messenger ,