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>> reporter: now that harold had lost his second wife toni in a second strange incident, the douglas county coroners office which had originally ruled lynn's death an accident hired private investigator and former denver homicide detective charlie mccormick to review the case file. he noticed something about harold right away. >> on face value, he's inconsistent and that's never a good sign >> reporter: for starters, harold told multiple stories about why he and lynn were on that back road in the first place. >> this guy was all over the map from the get-go. you know, we're going to dinner. be...

Private investigator and former denver homicide detective charlie mccormick to review the case file. he noticed something about harold right away. >> on face value, he's inconsistent. and that's never a good sign. >> reporter: for starters, harold told multiple stories about why he and lynn were on that back road in the first place. >> this guy was all over the map from the get-go. you know, we're going to dinner. be had been at dinner. we left the house at 3:00. we left the house at 6:00. >> reporter: in the police reports written in the hours and days after lynn died, harold is quoted giving...

>> this is a dangerous tire. >> reporter: payless towed the car. the manager apologizing, giving a full refund. >> that car shouldn't have even gone out. >> reporter: payless also facing questions about fees. a proposed class action lawsuit, customers claiming they were charged for services they didn't want. plaintiff richard alexander says the online quote for his payless rental -- $217. he says payless told him he was getting a free upgrade, but when he returned the car, he was shocked. the total? $528 after charges for insurance and added services, not the $217. >> i believe he was told two...

Was taking off and there was fire coming out of the engine, nothing approaching that with one united, but there was fire people were seeing and people on that plane were smelling it. that is little different? >> it is very different. you don't know what it was. all they tell you it was a malfunction. >> neil: they sit something on the runway? >> i didn't see that. initially at the they had it was a tire. united came back and said absolutely it is not a tire problem. >> neil: in the case of concord, they hit something that was left behind by u.s. air. >> ripped the tire right off the plane. >> ...