Using AI to Soften Angry Customer Voices: Call Center Anti-Harassment Technology Unveiled
The power of AI has been harnessed to soften the voices of angry customers. A technology aimed at mitigating customer harassment in call centers was announced on May 15th. Additionally, a scientifically proven method to control anger in daily life has been discovered. We spoke with a university professor from the research group for tips on this technique.
Source: newsonjapan.com