Tips for Communicating in a Crisis
Tips for Communicating in a Crisis Everbridge When it comes to crisis communications less is often more. Getting messages across requires balancing multiple delivery channels with appropriate frequency and the type of message being delivered. Too much communication can actually have the opposite effect of what’s intended. Match Message to Medium 1. Wireless alerts, usually involving an audible alarm; 2. Phone calls to home phone numbers; 3. Phone calls to cell phone numbers; 4. Short messaging service (text messages); 5. Email; and 6. Webs...
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