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The implementation of the second phase of new SMS regulations by telecom companies in India on Monday, 8 March, resulted in disruption of crucial SMS services like OTPs from banks and e-commerce companies.
Several people struggled to receive one-time passwords for critical services like bank transfers and e-commerce payment services.
According to a report by
The Economic Times, the Aadhaar authentication service also crashed. “We are unable to reach authentication service to serve you OTP. Please try again later,” said a notice on the official Aadhaar website.
What Happened
The newly imposed SMS regulation by the Telecom Regulatory Authority of India (TRAI) moved into its second phase on 8 March. However, the implementation of these guidelines disrupted OTP services. ....

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