Looking at a large category. this cannot happen. and stuff like this seems to happen too frequently, and that cannot be the collateral damage of law enforcement, just doing their job. it cannot be. >> does it feel like officer -- when something like this happens, errol, does it feel to you they're scared? there's something about training that's gone wrong and they're scare snd. >> there's something about training systems that has gone wrong. for example, if a 911 call came from an 111-year-old somewhere in that system that information should have been transmitted to the officer. there's an 11-...