KNTV NBC Nightly News With Lester Holt January 15, 2020 10:21:00
United, $477 million southwest doesn't charge change fees if delta were to drop its fees, that could pressure other airlines to follow suit >> the airline business is a copycat business if one airline is successful with one strategy, other airlines will try the same strategy. >> reporter: it's still not clear when or if the change is coming, but any airline that adjusts its fee structure will be hoping to attract more loyal customers, many of whom feel nickeled and dimed every time they fly. lester >> all right, tom, thank you. now to our nbc news investigation into popular dating apps tonig...