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Price is still very, very low, very, very promising, but if you don't know that, those who don't know the airline as well, will be surprised that carry-ons and -- all adds up. what about the ones who are surprised? how do you deal with them? as you grow now who say, wait, it isn't that -- i'm paying an arm and a leg here because i'm being charged for lots of stuff. >> we're working on that because we don't want anyone to be -- surprised, and we have a little different tonight. if you buy from spirit on the web site-it works well and you see that. if you buy spirit from another source you don't...

Patience. >> you know, tough judge based on actions and also past statement. i mean, look, bp hassed me a number of statements about promising transparency and i think that's the thing that most people down here just do not believe that they have followed through on. this is a company clearly not used to having the world watching what they are doing. and clearly has not figured out what transparency truly means. there is a number of things that they have done which they could have easily made far more traps parent. their operations currently are not very transparent, a number of thens we have ...