CNN Anderson Cooper 360 June 4, 2024 01:09:00
Chicago they are meeting nearly every hour about the weather but they know delays and cancellations are inevitable. >> it seems like a lot of collaboration. >> reporter: the vp of operations joe hine says united is preparing for the most passengers it has seen since the start of the pandemic. customer solutions teams are now scrambling to save trips by rerouting passengers through other connecting airports >> i wouldn't use the term meltdown but it will be very, very challenging. we have the best team working on it. if customers are out there and see themselves delayed, know and understand we ...