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Organizations with field services expect a lot when selecting a Field Service Management (FSM) solution. Automation, everything digital, on time,...
Source: SightCall By Thomas Cottereau, CEO at SightCall Whether for simple DIY or sophisticated technical projects, inside everyone is an expert waiting to be unleashed. This statement is sure to provoke skepticism in everyone from seasoned handymen to industry novices. One might scan the room they’re in to assess whether they could fix miscellaneous items that broke or became faulty. A frozen clock on the wall, perhaps. A blinking television set, maybe. The mysterious failure of a customer’s diagnostic equipment? Never. But in the same way user manuals can walk the average person through...