behind me. you can see there it s covered by police and fire vehicles in order to ensure their privacy for these visits. yesterday, the family of 68-year-old carol friday her 29-year-old son greg were here. they were on board flight 9525. her brother, his daughters philipa and georgena were with here. they came from australia with flowers and messages from home. they are too grief-stricken they said to understand or comprehend what happened. listen. i now know the true meenganing of grief-stricken. my god son was my daughter s special soul mate for their lives. maybe down the track we can process the anger. thinking that someone did this on purpose. but it s too much for our oh family at this stage. reporter: many of the