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Working and those people don't need to sell because the revenue is coming in. you go through this. the solution comes from manufacturing, i'm a co-owner of a small manufacturer, a little klug, and we use lean principle. one of the concepts is having worker skilled on a diverse set of skills. your sales people also need to be able to deliver the work and the people delivering the work need to sell. if you can balance out the team with both now when you go through peaks and valleys you can shift your team and never are depleted on resources. >> have you been able to do that? sales is a specific ...

While no one is doing work. half your team sits there. sales peak they start working and those people don't need to sell and you go through the double helix trap. the solution comes from manufacturing. hedgehog letterworks uses lean prinz. have a worker skilled on a diverse set of skills. your sales people also need to be able to deliver the work and the people delivering the work need to sell. if you can balance out your team with both skill sets, now when you go through peaks and valleys you can shift your team internally and you never are completed on resources. >> have you been able to do ...