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Uber has announced that drivers will now also be able to view trip destinations and payment mode, which will help them decide in advance whether they would want to complete that particular ride or cancel it.
The government recently held a meeting with ride-hailing platforms Uber and Ola amid a rise in consumer complaints.
Petrol and diesel prices were last hiked by 80 paise a litre each in April. In the past 16 days, petrol rates have climbed by ₹10 litre per day
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Riders booking an Uber via WhatsApp will get the same safety features and insurance protections as those who book trips via the Uber app directly. The service is currently being rolled out on a pilot basis in the city of Lucknow first. It will eventually be expanded to other Indian cities soon.