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You really have no idea of the full extent of what's going on with the situation. and it wasn't until we started walking through the property and we came to, you know, there was a large area off the main house that was sort of the isolation ward that just had cages and cages and cages and very, very sick cats. there was a large barn that also had cages and cages of cats. off of that barn were some pens with cats in them. you know, there was a trailer with cats. then come around the other side of the house, there's other pens with cats. >> deputy manager of cruelty investigations ashley mossry ...

You could break your wrist. and it wasn't just that area, it was throughout the entire bottom floor. >> in the basement busted water pipes create a stagnant pool of sludge. >> they had no heat. and as a result the pipes broke. we were wearing boots above the knees to get through that stuff because the paper and all the stuff, the clothing and things was absolutely disgusting. >> for 13 days the team digs their way through the rotting garbage, hardened candle wax and stacks of debris. in total the crew fills five 20-foot long dumpsters. >> i didn't think it was ever, ever going to get done. eve...

>> to an outsider, the solution seems easy, clean it up. but with a hoarder, it's just not that simple. >> you don't move stuff. she would be very hurt, first of all, she'd be angry, she'd be hurt at the disrespect to her and her things. she'd be ashamed. it would be kind of like her worst fears coming true right then and there. it would just make the problem worse because it would make her more defensive of everything else. and would make her fight harder to keep it. >> dr. morrison has not treated jessica's mother but has dealt with many similar cases. >> if you were to go into the home of s...

With video camera in hand to document the case. but alfred assures all his clients that their identities will remain confidential. >> you couldn't open the door 90 degrees, maybe 30. this lady had a hard time getting into her own door. as soon as you walked in the door it is stacked from the floor to the ceiling. >> i remember having a difficult time walking through the front door. and being amazed that she was in a wheelchair. and the first thing i thought was, how does she get in and out? >> the disaster masters make their way around the packed home to assess the severity of the problem. >> ...

Lo mein, szechwan chicken, chopsticks, soy sauce and you got some fortune cookies. have a good one. ah, these small new york apartments... protect your belongings. let geico help you with renters insurance. a real estate investor in wisconsin buys a home brimming with clutter but has no idea what lies beneath. >> it was a crapshoot as far as what was underneath everything. >> october 2010 in bloomfield, wisconsin. rick schaeffer purchases a home in foreclosure in a remote lakefront community.