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Nigeria's foremost utility company, Ikeja Electric, has taken customer experience to another level with the introduction of Singleview 2.0 web application. This latest version is an enhanced customer self-service package with consolidated account management features purposely designed and built for Ikeja Electric's customers, including prepaid, postpaid, maximum demand, non-maximum demand and bilateral customers.

Head, Business Innovation and Transformation, Paul Ehiagbonare said it became imperative to upgrade the Singleview platform in line with the company's customer-first, technology-now mantra as this upgrade enables adequate support of wider range of customers while empowering them with features, functionalities and possibilities for excellent customer experience.