Loyalty & Upgrading Specialist
Job Grade: 710 € 3.245,- till € 4.994,- Working Hours: FTE 0.89 Design the Oxfam Novib (financial)supporter retention- and upgrade-strategy. Responsible for translating specific parts of the strategy into programmes, setting KPIs and ensuring these are met. Includes plan and KPIs for: telemarketing upgrade, save, single-gifts, and an early-save-programme for new financial supporters. Result Areas and Key Deliverables Increased LifeTimeValue of (financial)supporter-base, increased annual value of most important financial supporter segments. Represents annual income approx. € 21M from 200...