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He was trying to transfer to a flight this afternoon. in her instance, it s chaos. i m grateful we can even be here and give it a shot. i know everybody is trying to work really hard. it s just very frustrating. we all wish the pandemic was over and that we didn t have to deal with this anymore. that s my hope for the new year. reporter: katy, she said she understands everybody s working really hard, because the reality is, is with this uptick incovid cases, it s hitting flight crews, it s hitting the airline industry, it s hitting tsa agents. more than 1,700 tsa agents now have covid. the faa put out a statement this morning telling folks to expect further delays and complications with their travels. everybody we re talking to says expect your flight to be canceled not only this weekend here, but also in the weeks ahead, katy. it s hitting the tv industry as well. people are dropping like flies around here also. let s talk about the cruise industry and what s going on ....