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Mechanics were frustrated at having to manually copy and paste information from emails into the ERP to raise service orders before they could wield their spanners. A perfect job for a bot, then.
Should we be this comfortable handing responsibility to private firms?
• SER’s Doxis Intelligent Content Automation platform positioned among the top three ‘Technology Leaders’ of the global CSP market • Report highlights...
Outgoing UKISUG Chair Paul Cooper says that SAP needs to balance the demands of customers with the demands of investors, where clarity over what’s coming...
In Birmingham, UKISUG's annual member conference is underway. Here's my preview discussion with UKISUG Chair Paul Cooper, on customer priorities in the face...