"How does remote analytics empowerment capability payoff in the emergin" by Saradhi Motamarri, Shahriar Akter et al.
The world has witnessed a meteoric rise of remote working using digital platforms and technologies due to the COVID-19 pandemic. Since data is at the heart of the digital work environment, analytics empowerment capability can enable employees to link with key customers. However, understanding the foundations of such capability in a remote working setting remains a formidable challenge. Drawing on dynamic capability and empowerment theories, this study fills this gap by exploring the drivers of remote analytics empowerment capability (RAEC) and their holistic effects on customer linking and fir...
Source: uow.edu.au