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I'm back in delay mode because of processes they used that don't create surgery in a timely manner. that request is on paperwork sitting at somebody's desk and will be approved hopefully. >> that is the voice of just one veteran who probably could have told washington what recent stories and internal reports are yet again spelling out. there was a va scandal long before there was a va scandal. today the president has dispatched a top aide to a va facility in phoenix, where some of the most recent stories of cooked books and long wait times began. while veterans affair secretary shinseki met wi...

We in the united states have an ongoing conversation, call it a struggle, between public and private things. this country fought epic battles over creating a public system of insurance for the elderly called social security. and one for the poor called medicaid. we're actually still having that debate, thank you paul ryan. the va scandal has revived the forces of privatization, too, with fresh revelations about the failure to get a handle on veterans' health care reigniting those who would really like to privatize the va. when it comes to memorials, specifically memorials to our dead, the ques...

In the open is around a long time, is hitting the fan now. is there some talk that maybe we should privatize the va. that health care for veterans should be in the hands of private carriers rather than this public system. what do you think about that? >> we've heard this before. privatization is probably not the answer. the va delivers the best care anywhere. that's true for all veterans. it's true survey after survey. and for some things like prosthetic care or mental health, the va does it better than any place in the private sector. some provide more capacity in some places, access to prima...

On the system. it's been building for 10 or 15 years, but it all lands on secretary shinseki's desk right now. >> what would be the most important fix? is it more money for the va? a change of leadership? >> the va spends more money now per veteran than it has in 15 years. that might not be the answer. what might be the answer is how decentralized the va system is. it's got 151 hospitals. the saying is, if you've been to one va, you've been to one va. they probably need better management to make sure they're doing the right thing across the massive system. congress polled some of the political...

But they have to produce some evidence. we haven't seen any evidence in 20 months of a white house cover-up. >> i'm sure we'll be watching it. thank you very much. right after the show, we are going to continue this conversation with you. join me for a twitter chat in which we'll dive into the fixation on benghazi, who's driving it and how it could impact the republican party and midterms, not to mention a certain potential presidential campaign by hillary clinton. you can also post your question to our reiders community page. i'll try to answer as many as i can. bipartisan outrage over th...