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>> and then you found out via tweet? >> right before that, the chief of staff kelly gave me a call which i appreciated, gave me a heads-up. but that was much after the phone call. >> was the president receptive to what you were saying on that phone call as you were updating him on the improvements you say you were making at the va? >> it was a normal conversation with the president where he asked me what was going on. this is notes a typical. i gave him the updates and told him where we were focused. he had questions about that. it was a very interactive exchange. >> does the president underst...

>> and then you found out via tweet? >> right before that, the chief of staff kelly gave me a call which i appreciated, gave me a heads-up. but that was much after the phone call. >> was the president receptive to what you were saying on that phone call as you were updating him on the improvements you say you were making at the va? >> it was a normal conversation with the president where he asked me what was going on. this is notes a typical. i gave him the updates and told him where we were focused. he had questions about that. it was a very interactive exchange. >> does the president underst...