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You really have to dig down on this report. it comes from the office of special counsel. these are the government prosecutors who protect government inside whistleblowers and investigate whistleblowers complaints. they have sent a letter to the president this morning, basically saying, hey, we've investigated a lot of these va problems, a lot of these health problems, and we've brought these to the attention of the va. they don't agree with us. we, the special prosecutors here, believe the va is really not capable of investigating itself. they cite ten different cases of what appear to us to b...

The va has secretary shinseke is out. >> it comes down to executive leadership and he needs to focus on the issue and make sure that we clean house completely. >> tell me what you have seen in your time and what kind of reform you would like to see going forward. >> well, i want to say there are a lot of great men and women who work for the department of veteran's affairs, many of whom are veterans themselves. it is those veterans who have been the whistle blowers, who have turned over the evidence where the public and congress has become aware of these

Secret waiting lists, documents that disappeared. just in phoenix there were 1700 veterans waiting for appointments but never entered into the computer system. more than 1100 veterans waited an average of 200 days. now fallout. on cnn senator john mccain called for the va secretary's resignation. >> i think it's time for general shinseki to move on. >> the president, briefed on the latest developments, found them deeply troubling. one white house official described shinseki as being on thin ice. some lawmakers are calling for a criminal investigation. the department of justice has been reviewi...

Do you think they have good reason to be shocked by these revelations the way they're posing? >> yeah, i think so. you know, in 2010 in phoenix we had a waiting times -- real waiting times between one and three weeks. and it's really gone south in the last three or four years. and to a level that in my 23 years we've never been this far behind. >> so it is fair analysis to say the va has had its struggles over the years but it has gotten worse and that is a recent phenomenon, in your opinion? >> in the last couple of years, yeah. and it's due to a multitude of factor sfwls wh factors. >> when ...

Phoenix va health system. mccain also goes on to ask about report that is the phoenix va health system reportedly paid out bonuses to va officials for reducing wait times even though those reductions only curred by manipulating wait lists. how many officials received bonuses, what did each official receive as a bonus? and we've just gotten a statement from the veterans affairs department here in washington responding to these allegations of misconduct at the phoenix va. it says the va has, quote: >> r eporter: sharon helmand, the medical director of the phoenix va, says she has never directed ...