United Way of Central Texas 211 helpline experiences surge in calls due to COVID-19 pandemic
United Way of Central Texas 211 helpline experiences surge in calls due to COVID-19 pandemic United Way 211 Helpline handles surge in calls and last updated 2021-01-26 20:29:42-05 The United of Central Texas 211 helpline experienced a surge in calls due to the coronavirus pandemic. The statewide service is available to assist thousands of people find the most accurate information to their questions. The local helpline serves seven different counties, but often answer calls from all over the Lone Star State. "If the calls come in, we take the calls, and so if other call centers are busy, they ...