Viber rolls out large-scale interactive chat for businesses
Viber is offering personalised, large-scale chat channels for small and medium-sized enterprises, aimed at improving communication among businesses.
Source: vir.com.vn
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How c-commerce is shaping brand love
The ToysRUs community, for one, was a lot of help, as I could chat with them to ask if they still had stocks of some figure I was looking and they would point me to the nearest branch. I could then call the branch and arrange for pickup. I didn’t…
Source: businessmirror.com.ph
How Viber shapes the future of brand-user communication?
At the height of the COVID-19 pandemic, especially during the lockdowns, businesses — big and small — saw the rise of conversational commerce (c-commerce) as it allows any brand to quickly respond to their target customers’ needs in a way that is more natural and personal. As more businesses and bor
Source: mb.com.ph