Detailed text transcripts for TV channel - CNN - 20170720:17:27:00
How it will benefit you in the future? >> well, as i said, the alternative -- to violence course is i've always thought i'd been pretty good with people and i've basically have spent a conflict-free life. you know? i'm not a guy that ever got in a fight on the street and with the public and everybody, but as i said, they give you a bunch of tools how to talk to people. instead of fighting. instead of throwing punches. tools i've used here. it's how you talk to people. the tone you use. the victim empathy was once again it i -- i didn't really see that, in this case. i didn't really see that al...