IpScape shifts contact centre platform to Azure
IpScape shifts contact centre platform to Azure IpScape shifts contact centre platform to Azure Paves the way for more technology enhancements with using AI-based cognitive apps Fiona Boyd (ipSCAPE) Credit: ipSCAPE IpScape has earmarked itself as the first Australian contact centre technology provider to put its platform on Microsoft Azure. The Australian-based company migrated its platform from a third-party on-premises data centre to Azure architecture, resulting in additional growth and innovation opportunities, according to ipScape. “Azure will significantly adva...