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In May 2022, the FCA reported 47% of UK adults showed one or more characteristics of vulnerability, up from 46% in February 2020, which equates to an increase
The FCA has published a portfolio letter on its supervisory strategy that it has sent to Mainstream Consumer Credit Lenders (MCCLs). This follows on from its previous review of the MCCL...
Concerns have been raised that the exits of Ulster Bank and KBC Bank could be “the perfect storm” for the remaining banks. Over one million customers will have to choose a new provider and switch over their current accounts. But the Financial Services Union believes significant customer service issues are likely to arise, Ian Curran reports.
Investegate announcements from Elec North West Ltd, Annual Financial Report
Challenging Transition Ahead for Lenders as HMT Breathing Space and Payment-Holiday Conclusions Near LONDON, May 4, 2021 /PRNewswire/ -- Collections Departments faced unprecedented challenges throughout the COVID-19 pandemic, from embracing remote working to managing significant payment holiday volumes. And now, they must take action on HMT Breathing Space while transitioning from payment holidays. Auriemma Group's Collections and Recoveries Roundtable has been discussing these events and their corresponding strategies amongst the UK's top financial institutions. These two deadlines are quick...