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Many think robot waiters are the solution to the industry’s labor shortages. But others note how they can’t yet take orders, and many restaurants have steps that they can’t adapt to.
Restaurants are turning to robo-waiters or robots, that act as waiters, because of labour shortages. But is it worth investing heavily in new technology, especially when it still is in its nascent stage? That's what restaurant owners are trying to answer
Others say robot waiters aren't much more than a gimmick that have a long way to go before they can replace humans.
Gimmick or the future of addressing the industry’s labour shortage?
Robots can greet guests, lead them to their tables, deliver food and drinks and ferry dirty dishes to the kitchen.