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thank you for staying with us. i'm alex within new york. this hour we'll have an update on the cancellation crisis that's frustrating customers and flight crews trying to get passengers back home. >> the pilots did show up. we were there to work and willing and able. southwest just can't match us to the aircraft. that's the problem. >> also this hour, a closer look at the political strategy for both president biden and former president trump as both men the plot their approaches to 2024. and hopes for a peace agreement in the war in ukraine are weakening as russian officials dismis...

batch of wet and windy weather moves into scotland and northern ireland and the far north—west of wales and maybe the far north—west of north—west england. mid teens in the north—west england. mid teens in the north and high teas for the south and on monday to tuesday, high pressure continues to bring fine and settled weather before it turns a lot more unsettled towards the end of next week. that's it from me, back to reeta. thanks stav. and that's bbc news at six on friday the seventh october. you can keep up with all the latest developments on bbc website. and if you want t...

so we want to bring in now, cnn's lucy kavanaugh, she is live for us in denver, what is the situation, lucy? >> well, alison, this is what not a lot of fun looks like. denver airport unfortunately leaving the airport a shunt in terms of flight delays and cancellations, more than 500 flights delayed, more than 468 flights canceled, 75% of those coming from southwest. and that is unfortunately not denver alone. those numbers reverberating. those delays reverberating across the nation. impacting travel all across the country. >> i wasn't anticipating a nightmare, but it became a nightma...

flights canceled, 75% of those coming from southwest. and that is unfortunately not denver alone. those numbers reverberating. those delays reverberating across the nation. impacting travel all across the country. >> i wasn't anticipating a nightmare, but it became a nightmare, it did. >> christmas maybe over, but for thousands of passengers, the travel nightmare goes on. >> they canceled our flight. they said they can't help us. so we don't know what to do. >> southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore's airport is a zoo....

out on seeing their loved ones at all this holiday season. >> we had to wait in a line that was four hours and still in line. and nobody's giving us any direction what tline to get in. a total you know what show here. >> according to southwest, nowhere to be found. hung up on multiple times. >> and southwest, they don't give any answer. they don't answer the phone. >> there's no -- option -- to rebook anything online. oh, also been on hold for -- 5 hours and 43 minutes. >> 5 hours and 43 minutes on hold. that logjam starting with the powerful winter storm that battered western new yo...