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Detailed text transcripts for TV channel - MSNBC - 20131203:18:18:00

Welcome both. susan, are they beginning to get around the initial rollout problems? have they turned the corner? they have certainly turned the first corner. i don t think this is the last conner on the track. they have now succeeded in alleviating those incredible concerns we saw in october when the site clearly wasn t working at all. it now seems clear they are on their way to making the consumer part of the site work. we still have big questions about the back end of the site as with that washington post story who said a third of people enrolled have problems with the information their insurance companies or intended insurance companies have gotten. this is a good first step on what s going to be a long road for the white house. ron, you ve written you think the white house needs a reboot, second term reboot. explain. he s had a miserable year, one of the worst years you can imagine for second term president. to begin with aca, with obama care that s been a disastrous capsto ....

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Detailed text transcripts for TV channel - MSNBC - 20131203:18:05:00

Bring in people from the private sector that have a lot of experience in high-traffic ecommerce and commercial websites. it will be, as zeke said, crucially important that somebody is there to ensure that this continues. look, there are going to be bugs and glitches going forward. every time that happens, it will be a big and interesting story. this is not going to solve itself, it s going to take days and months for it to work itself out. it s not a task that was done over the weekend. it will continue literally through the end of the enrollment period in march. and zeke lets be clear. google has tens of thousands of people, facebook tens of thousands of people working constantly to make sure their site is stable, upgrade their site, constantly improve it, see where problems are. ....

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