CNN Anderson Cooper 360 June 4, 2024 01:30:00
Kelley, this is basically what's happening now. and that's the lack of infrastructure. we crew scheduling system and software that is not adequate and the massive reassignments with pilots and flight attendants to get them to the airplane. that's an execution problem to get pilots and flight attendants to the airplanes to operate once something like a weather event or an air traffic control event happens. this company has a really hard time recovering. >> so if the company had listened to you and your colleagues back in 2016 and upgraded the systems then, would this dramatic disruption still b...