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How Customer Centric uses AI to eliminate organizational and IT silos – Intelligent CIO LATAM - Vimarsana News

How Customer Centric uses AI to eliminate organizational and IT silos – Intelligent CIO LATAM

Hilmar Becker, Country Manager, F5 Brazil, says the end of technological silos collaborates with the breaking down of organizational silos. In 2024, more and more Brazilian companies are looking to transform themselves into ‘Customer Centric’ organizations. This is a pillar of the digital economy that is not always fully achieved. One of the reasons for this is the survival of silo-based organizational models