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Cisco Webex People Insights will boost well-being, inclusivity, execs say


Cisco revealed enhancements to its People Insights feature at Cisco Live 2021 as Webex turns its attention to well-being and work/life balance, executives said.
Webex’s People Insights feature, first introduced in 2019, has been expanded to include three different vantage points: Personal, Team and Organizational. The latest insights will increase and promote employee well-being and help users build better connections with their colleagues, while building a more inclusive work experience, regardless of the employee’s location, said Jeetu Patel, Cisco’s senior vice president and general manager, security and applications Group, which houses the Webex division.
The pandemic overall has not contributed to a decline in employee productivity just the opposite, in fact. But that has come at the expense of well-being and mental health, Patel said. The updates to People Insights are aimed at battling video fatigue, burnout, and helping users make the most of their time, he ....

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Cisco adds 'People Insights' analytics to Webex


Webex
The analytics – under the company’s People Insights brand – are designed to provide a variety of data from interactions within the Webex platform. It also uses information from the Cisco’s Webex Graph to track the relationships between staff at organizations using the collaboration platform, which contains video, call and team messaging features.
People Insights initially focused on providing profile information for Webex meeting participants. The new features were unveiled this week.
The first to be available, “Personal Insights,” will provide workers with analytics about their own use of Webex and help track productivity and improve wellbeing, Cisco said. For instance, it can highlight the potential for burnout if an individual sets up too many back-to-back meetings without any focus time, or if they are frequently working extra hours outside of their scheduled routine.  Other features include the ability to suggest that users contac ....

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Cisco continues to overhaul Webex, now with real-time language transcription


Cisco
Having announced more than 50 planned innovations at its WebexOne event in December, Cisco’s Webex is rolling out another of those capabilities today: real-time language translation. The feature will be available in Webex as a preview starting this month, with general availability in May.
Users of the platform will soon be able to have their in-meeting speech translated in real time from an expanded library of over 100 languages, including Maori, Zulu and Armenian. The plethora of new languages underlines Cisco’s aim to “power an inclusive future for all.” The feature was initially unveiled with only nine perspective languages in the works. ....

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Cisco Announces Wave of Webex Innovation to Provide Smart and Seamless Collaboration in a Hybrid Future of Work at WebexOne 2020


Published December 11, 2020, 11:45 AM
On December 8, Cisco announced a wave of Webex innovation to help organizations collaborate seamlessly and transform their employee and customer experiences at WebexOne. WebexOne is Cisco’s premier digital collaboration conference that brings together thought leaders, customers, and partners to discuss the future of work.
The ongoing pandemic added to the factors that contributed to the many innovations and collaborations that will make work and play seamless and change the landscape of workforce in the future.
“More and more, the line between work and play have become more blurred into a complex life experience,” said Karrie Ilagan, Managing Director for Cisco Philippines. “What we’ve created is a tool that simplifies that complexity and provides a platform where everyone can experience life as seamlessly and safely as possible.” ....

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