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I'm kathleen sebelius, secretary of health under president obama. now, a lot of folks have been talking about our new health care enrollment website, how it's been crashing and freezing and shutting down and stalling and not working and breaking and sucking. >> didn't know there would be problems until the day it launched. this is your signature program. your name is on it! look it'd be like the charmin bear just found out what people actually do with his toilet paper. >> we fumbled. that's what he said, we fumbled. you know, a fumble is a turnover. that can happen to anyone. this is more like...

[ male announcer ] that's handy. ♪ i'm kathleen sebelius, secretary of health under president obama. now, a lot of folks have been talking about our new health care enrollment website, how it's been crashing and freezing and shutting down and stalling and not working and breaking and sucking. >> didn't know there would be problems until the day it launched. this is your signature program. your name is on it! look it'd be like the charmin bear just found out what people actually do with his toilet paper. >> we fumbled. that's what he said, we fumbled. you know, a fumble is a turnover. that ...

The reason why it's so loud perhaps might be the stadium design itself. see the canopies? the upper canopy as well as the upper stand create basically large megaphones. they were mimicking the huskies stadium. >> this is "first look." "way too early" starts right now. ♪ of course, thanksgiving, as always, reminded me of what i'm most grateful for, that poor people still can't get health insurance because the obama care website remains a disaster, even though now the administration's website gurus are bragging that healthcare.gov is working more than 90% of the time. that's good enough for ...