Detailed text transcripts for TV channel - MSNBC - 20111031:20:42:00
Actually happened to some folks traveling this weekend on a jetblue flight. that flight and several others were held on the tarmac in hartford for hours. the airline, jetblue, offering this apology, if you can call it that. they say, "obviously, we would have preferred deplaning much sooner than we did. the airport experienced intermittent power outages, which made refueling and jetbridge deplaning difficult. we apologize to the customers impacted by this confluence of events." jetblue has refunded the tickets, but thanks to the new rules passed after a similar jetblue incident a few years bac...